Preferred Provider Organization

Frequently Asked Questions
A PPO, or Preferred Provider Organization plan, is a type of health insurance that gives patients flexibility to choose healthcare providers both in and out of network. Patients typically save more money when they visit providers within the PPO network.
“In-network” refers to doctors, specialists, clinics, and healthcare providers that have contracted with your insurance company to offer services at negotiated rates.
Yes. PPO plans allow you to visit out-of-network providers, although your out-of-pocket costs are usually higher.
Most PPO plans do not require referrals. Patients can usually schedule appointments directly with specialists.
PPO plans offer flexibility, larger provider networks, no referral requirements for specialists, and access to out-of-network care.
In many cases, PPO plans have higher monthly premiums and deductibles compared to HMO plans, but they provide greater provider flexibility.
A deductible is the amount you must pay out of pocket before your insurance begins covering certain healthcare services.
A copay is a fixed amount you pay for a medical visit or service, such as a doctor’s appointment or prescription.
Coinsurance is the percentage of medical costs you pay after meeting your deductible. Your insurance company pays the remaining percentage.
You can contact your insurance company directly, check their online provider directory, or contact your school representative for assistance verifying your benefits.
Most PPO plans cover preventive services such as annual exams, wellness visits, screenings, and vaccinations.
Yes. Most PPO plans provide coverage for emergency medical services regardless of network status.
Yes. PPO plans often provide nationwide coverage, making them a good option for individuals who travel frequently.
You may still receive coverage, but your deductible, copays, and coinsurance costs are usually higher for out-of-network services.
Your insurance benefits are outlined in your policy documents. You can also contact your insurance provider for help understanding your coverage.
Most PPO plans cover specialist visits without requiring a referral from a primary care physician.
Please bring your insurance card, a valid photo ID, and any referral or medical records that may be needed for your visit.
For in-network providers, claims are usually submitted directly to your insurance company. Out-of-network claims may sometimes require additional paperwork.
A PPO plan offers more flexibility in choosing healthcare providers and usually does not require referrals for specialists, while HMO plans typically require patients to stay within a network and obtain referrals for specialty care
Yes. PPO plans allow patients to choose and change healthcare providers without selecting a primary care physician or obtaining referrals in most cases.